Through this page, DIDIBOAT aims to provide all information related to the processing of personal data that it carries out within the scope of its commercial activity and that may affect data relating to its customers.

The purpose of this Personal Data Protection Policy is therefore to explain what personal data we collect about you, how it is used, to whom we transmit it and under what conditions, as well as the mechanisms we use to ensure the security and privacy of your personal data.
Our commitment is that the personal data of all those who in any way relate to DIDIBOAT, including yours, will be treated in accordance with best practices in the field of data security and protection.

Reading this document is therefore of the utmost importance in order to understand how we process your data and what rights you have as a data subject. If you have any questions, please do not hesitate to contact our Customer Service department for clarification.

The Personal Data Protection Policy, together with our Cookies Policy, is integrated into and subject to the Terms and Conditions of Use.
By accessing, browsing or using this website, you confirm that you have read, understood and agree to all the content reproduced here in the Legal Notice, Personal Data Protection Policy and Terms and Conditions of Use Policy.

Data Controller

DIDIBOAT, represented by Jorge Lopes, the owner of this website, is responsible for processing your data within the scope of the established commercial relationship.

Data Protection Officer

For any clarification regarding this Privacy Policy or to obtain any information related to the processing of your data, you may contact Customer Service through their contact details.

How we collect personal data

The data we process may be provided directly by you in the context of the established business relationship, such as (e.g., name, address, age, email address, and telephone number). We may also collect personal data from potential customers (e.g., name, address, age, email address, and telephone number) from various sources, such as in the context of promotional campaigns, through our DIDIBOAT sales stand, as well as on social media.

For what purposes and on what grounds do we process personal data?

The Data Controller only processes your personal data when there is a lawful basis that legitimises such processing.

THE DATA MAY BE PROCESSED BY THE DATA CONTROLLER IN THE FOLLOWING CIRCUMSTANCES:

• To complete a purchase or order based on your prior consent, expressed in writing or through explicit, informed, free and specific action;
• When processing is necessary for compliance with various legal obligations, national and European, to which the Data Subject is subject;

WHAT PERSONAL DATA DO WE PROCESS?

In order to understand what personal data we process, it is important to bear in mind that personal data is any information relating to you that allows you to be identified, directly or indirectly (e.g. your name, civil or tax identification number, location data or contact details).
We may therefore process personal data resulting from a booking request on our website.
We also process personal data when you interact with us, for example, when you visit our website or mobile applications, when you contact us by telephone, or when you visit our physical store or ask us about any of our products or services.

WHAT PERSONAL DATA WE SHARE AND WITH WHOM

DIDIBOAT does not share your data with any third parties except to comply with the various legal obligations, both national and European, to which the Data Controller is bound.

Our website may contain links to other websites, and we are not responsible for the data protection, content or security policies used by other websites, which are not regulated by our Personal Data Protection Policy. DIDIBOAT therefore declines any responsibility for this sharing of information.

WHAT ARE THE RETENTION PERIODS FOR PERSONAL DATA?

DIDIBOAT will process and retain your data only to the extent necessary, taking into account the commercial relationship established with the customer/user and the legal obligations to which the Data Controller may be subject.

In this context, the retention periods for your data are limited to the minimum, and data is only retained for the periods necessary for the purposes for which it is collected and processed, as well as to comply with the legal and regulatory obligations applicable to the Data Controller.
However, once the commercial relationship with DIDIBOAT has ended, your personal data will no longer be processed for commercial or marketing purposes.

THE RIGHTS OF DATA SUBJECTS AND HOW THEY CAN BE EXERCISED

As the owner of personal data processed by DIDIBOAT, you have the following rights:

• The right to access the information we hold about you and to obtain information about how we process it.
• The right to request the rectification of your data when it is incorrect or out of date.
• The right to erasure (or the right to be forgotten) of your personal data when it is no longer used for the purposes for which it was collected. However, the Data Subject will be obliged to keep their data for the periods required by law, which go beyond the end of their commercial relationship with DIDIBOAT. However, as mentioned above, once your relationship with us has ended, your personal data will no longer be processed for commercial or marketing purposes.

TO EXERCISE ANY OF YOUR RIGHTS, SIMPLY SEND A COMMUNICATION TO THAT EFFECT TO THE DATA CONTROLLER VIA OUR EMAIL:

• Email for Customer Service info@didiboat.pt

The response to a legal exercise will be answered/sent to your address/contact details registered in our database, so it is extremely important that you keep your details up to date.

Security

THE SECURITY OF YOUR PERSONAL DATA

The Data Controller has implemented various physical, logical, technical and organisational security measures to protect your personal data against its dissemination, loss, misuse, alteration, unauthorised processing or access, including:

1. mechanisms for controlling access to information systems and data;
2. specialised security systems (e.g. firewalls, antivirus software, intrusion detection systems);
3. data encryption, pseudonymisation and anonymisation mechanisms;
4. encryption measures for equipment and mobile devices;

It should be noted that the Data Controller invests in the continuous improvement of the security of its systems and processes through continuous monitoring of risks and controls, which allows it to identify new risks emerging from ongoing technological developments and adopt new security measures and controls appropriate to such risks. In addition, DIDIBOAT has an awareness and training programme for employees on information security and personal data protection to ensure that all those involved in the processing of your data are aware of their obligations and work to protect the privacy of our customers.

Changes to this Privacy Policy

The Owner reserves the right to make adjustments or changes to this Privacy Policy at any time and without prior notice.

Consent

The processing operations identified below are carried out on the basis of the consent given by the respective Data Subject. This consent must be prior, express and given for specific and determined purposes and may be withdrawn at any time through the means provided by DIDIBOAT and better described in the chapter ‘Rights of Data Subjects’.
Consent will remain valid until the customer requests its withdrawal by terminating the commercial relationship established with DIDIBOAT.

Purposes Examples

Profiling With your consent, DIDIBOAT will automatically process your personal data to tailor its product offerings to your preferences or propensity to purchase products, thereby personalising the commercial offers it sends you.
Cookie management: with the exception of cookies that are essential for the normal functioning of this website, the Owner uses cookies and other similar technologies (e.g. analytics tracking). For more information, see the ‘Use of Cookies’ section of this policy.
Sending communications for direct marketing purposes Marketing actions for products sold by DIDIBOAT via email. Specifically, the Owner requests, with your express consent, to send you offers of products and services by post, email, telemarketing, SMS, email and other digital means, including its digital channels, push notifications (messages that appear on mobile devices), or other means that may become available in the future.

Digital channels and use of cookies

DIDIBOAT uses cookies on this website, which are small text files containing relevant information that the access device (computer, mobile phone/smartphone or tablet) loads through the internet browser when a website is visited by the Customer/User.
The cookies used by the Owner improve the performance and browsing experience of its Customers/Users, increasing, on the one hand, the speed and efficiency of response and, on the other, eliminating the need to repeatedly enter the same information.

The placement of cookies not only helps websites recognise the customer/user's device the next time they visit, but is also essential for their functioning.

The cookies used do not collect personal information that identifies the Customer/User, storing only generic information, namely the form or location/country of access of the Customer/User or how they use the website.
Cookies only retain information related to Customer/User preferences.

The Customer/User may, at any time and through their internet browser, decide to be notified about the receipt of cookies, as well as block their entry into their system.

DIDIBOAT uses different types of cookies, depending on their purpose, as described below:

ESSENTIAL COOKIES

They allow the user to browse the website and use the various options or services available on it, including those used to manage and operate the website and ensure its functions and services. We use these cookies to identify your access to the Customer area (or to recognise the selected language) and, without them, the products displayed may not function correctly.

Some cookies are essential for accessing specific areas of the website, allowing navigation and use of its applications, such as access to secure areas of the site through login, and lack of permission for their use may impair your experience.

FUNCTIONALITY OR PERSONALISED COOKIES

Functionality cookies allow us to remember your preferences for browsing this website, so you don't have to reconfigure and customise them each time you visit. We use these cookies to store data from previous browsing sessions or your favourites.

ANALYTICAL COOKIES

These are cookies used by the Owner that collect essential information so that we can analyse the use of the website (such as the number of visits we receive).

We also use them to improve your browsing experience. These cookies are used to analyse user behaviour on the website and monitor their performance, finding out which pages are most popular, which method of linking between pages is most effective, or to determine why some pages are receiving error messages.

These types of cookies are used solely for statistical creation and analysis purposes, without ever collecting personal information.

ADVERTISING COOKIES

These are cookies used by DIDIBOAT and/or authorised third parties, which allow us to personalise the advertising you receive so that it is useful to you. These cookies are used to analyse user behaviour on the website, allowing us to tailor our offering by highlighting articles or services that may be of interest to you.

THERE ARE ALSO TWO TYPES OF COOKIES IN TERMS OF THEIR DURATION

PERMANENT COOKIES

These are cookies that are stored on access devices (computer, mobile phone, smartphone or tablet) at the level of the internet browser, and are used whenever the Customer/User revisits the DIDIBOAT website. In general, they are used to direct navigation according to the user's interests, allowing the Owner to provide a more personalised service.

SESSION COOKIES

These are temporary cookies, which are generated and remain available until the session ends. The next time the Customer/User accesses their internet browser, the cookies will no longer be stored. The information obtained allows us to manage sessions, identify problems and provide a better browsing experience.

Our website is hosted on the e-commerce platform of the company RETICÊNCIAS, so the data processed as a result of using this website is also the responsibility of this company, which guarantees the secure storage of data.

By providing your contact details, DIDIBOAT may contact you for the purpose of clarifying the services to be provided or even in the context of marketing and promoting our products or services, provided that you have consented to the processing of your personal data for this purpose.
If you consent, you will receive marketing communications via email, SMS, MMS or other relevant electronic means. However, as the owner of the data provided, you have the right to object to this data processing.

Your consent is essential for DIDIBOAT to process your personal data in certain circumstances. If you choose not to give your consent, your visit and use of this website will not be affected.

We only share information with the following third parties. We have categorised all third parties with whom we will share your information to make it easier to understand:

This website uses cookies to provide the best possible experience when using and browsing this website, namely in the following situations:

• Sharing content on social media
• Display of third-party content (e.g. videos)
• Collection of statistics